Asheville NC Jobs

Job description

Wake Foot Sanctuary is not only a fun work environment (low drama, fast paced, and days that fly by), but a profitable one for our therapist team . Our team members average 10-25%+ higher salary per hour in Asheville based on reports collected through zip recruiter, indeed, and other employment sites along with our own application research for hourly salaries in Asheville .

What makes Wake Foot Sanctuary unique:

• We are a team based environment due to the communal nature of our spa. This makes our work style and atmosphere unique. Our staff is AMAZING and there is always someone to help you out in a quick turn, offer support with daily duties, and help from others to make the day go by fast.
• Guests remain fully clothed during their massage (only removing socks and shoes), with licensed massage therapists providing massage across three body areas : head, neck, and shoulder; hand and lower arm; and foot and lower leg. We do not specialize in treatment based massage, simply relaxation and restorative.
• The environment is often convivial with groups of 2 or 3 and sometimes large parties visiting us. This further emphasizes the team atmosphere, where several therapists are taking care of a number of guests during a seating together.
• Multiple team leads are involved in our hiring process. Ultimately, our therapist team is a fun, low drama, get it done group and they look to continue to foster this environment for strong workplace goals.

Massage Therapists Who Will Thrive in Our Environment Who:

• Are Looking for the pay stability of an employee based position where you are paid for all of your time. (Our massage staff are paid for all of their hourly work time, plus a healthy commission, plus 100% tips. )
• Enjoy often being an introduction to Asheville experiences (one that so many guests return to year after year, month after month) and sometimes guests' first exposure to the world of massage (many guests choose Wake Foot Sanctuary as their first experience for massage based on its approachable and communal environment).
• Like the security of a strong leadership team, with room for promotion (if desired) themselves. We prioritize offering promotions from within for trainer, assistant management, management, and sr level promotion positions.

We are mainly looking for Friday am, Sunday pm with fill in weekday shifts. Hires in this position will have access to new open shifts as they come available as well. 

Two of the required shifts for this position are Friday am and Sunday evenings. 

Responsibilities

• Provide high-quality massage therapy services, including deep tissue and trigger point therapy, to address client needs.
• Conduct thorough guest assessments to determine appropriate massage plans.
• Utilize knowledge of anatomy and physiology to ensure safe and effective techniques.
• Deliver exceptional guest service, fostering a welcoming and relaxing environment.

Collaborate with other massage therapist team members to support overall guest satisfaction & wellness.

WHAT WE OFFER:

• Merit led pay increases with a goal towards rewarding and retaining great people as we grow
• Profit-sharing for eligible employees after 1.5 years of service
• Health Care Stipend available for employees with avg. 30 hours per week
• Paid Time Off available after 1 year of service with company for employees with avg. 30 hours per week
• CEU reimbursement after 1 year of service with company
• A supportive team-based philosophy & environment
• Significant opportunity to advance in the company based on our company's growth.
• Complimentary quarterly and birthday massage
• 25% discounts on retail products, with deeper holiday discounts opportunities.
• Yearly family member complimentary services.

WHAT WE ARE LOOKING FOR:

• Truly customer service-driven individuals who love to work while having fun with a team
• Massage therapists licensed in the state of NC.
• Some Nights/Weekend hours required.
• Send us your resume or stop by to pick up an application.

Pay is commensurate with experience. A combination of hourly & commission wages.

We are located inside the Grove Arcade in downtown Asheville, North Carolina!

Benefit Conditions:

• Waiting period may apply

Hours per week:

• 24-30

Pay: $23+/hour

Hours: 32–40 hours per week (minimum 32 hours required)

Job Description

We are looking for someone to join our amazing team who thrives in a collaborative, high-energy environment and genuinely enjoys serving others. This role is ideal for an individual seeking a long-term career home with our company, starting as a Guest Experience Manager in Training.

This position is designed as a training role with a clear advancement path within 3–6 months to a Guest Experience Manager position (with increased pay), along with future growth opportunities toward Assistant Operations Manager and beyond.

Applicants should have a strong work history and prior experience managing personnel and operations.

This Role Is a Great Fit If You:

• Have strong administrative, teamwork, and problem-solving skills with excellent attention to detail
• Have experience managing staff
• Hold yourself to high standards of excellence and are motivated by a management career path
• Love pampering and serving guests while delivering outstanding customer service
• Enjoy working with others in a dynamic, fun, and unique spa environment

Responsibilities

• Lead and supervise guest experience operations, including guest scheduling, staff management, and service delivery
• Recruit, interview, and onboard new team members to build a motivated and skilled workforce
• Implement and refine guest experience staff orientation programs, training sessions, and ongoing development initiatives
• Ensure compliance with health and safety regulations while maintaining cleanliness and sanitation standards
• Monitor guest feedback to improve service quality and resolve issues promptly
• Coordinate shift management to optimize therapist coverage during peak hours while maintaining operational efficiency

What We Offer

• Merit-led pay increases focused on rewarding and retaining great people as we grow
• Professional self-care training
• Health care stipend for employees averaging 30+ hours per week
• Paid time off after 1 year of service for employees averaging 30+ hours per week
• Profit-sharing for eligible employees after 1.5 years of service
• A supportive, team-based work environment
• Significant opportunities for advancement based on company growth and staffing needs
• Complimentary quarterly massage and birthday massage

Availability Requirement: Applicants must be available to work evenings.

Hiring Process

1. First interview
2. Second interview / discovery
3. Background check
4. Offer
5. Training and orientation