Our team at Wake consists of some pretty amazing beings! We are looking for more great people to join us, who are interested in having a great time together while serving others. We are also looking for someone who is interested in fast growth to trainer, supervisor and management roles. We are interested in individuals who are looking to find a long term home with our company and with Wake! Advancement opportunities are readily available and are strongly encouraged with the type of candidates we are looking for with this position. A strong work history is just one of the many qualities that we are looking for. If you:
- have skills in administration, teamwork, problem-solving, coupled with strong attention to detail
- hold yourself to high standards of excellence
- love to pamper and serve guests while providing outstanding customer service
- and enjoy working with others in a dynamic, fun, and unique spa setting
This unique opportunity might be right for you! We have part time positions available now and advancement opportunities are readily available. Pay is hourly and commensurate with experience. We offer leadership & professional development, profit sharing, merit pay increases, and free quarterly and birthday massages! We are looking for a Guest Experience Specialist who can thrive in a complex, social, and dynamic front desk environment all while providing above-and-beyond customer service for our guests. The Guest Experience Specialist will be in charge of checking guests in, providing assistance with service selection and education, working with our massage therapists to provide a seamless and blissful experience, checking guests out, overseeing our well-procured retail shop, helping guests find the perfect Wake product for their needs, and other related tasks.
WHAT WE OFFER:
- Merit led pay increases with a goal towards rewarding and retaining great people as we grow, and professional self-care training
- Health Care stipend for employees who average 30 hours per week
- PTO after 1 year of service for employees who average 30 hours per week
- Profit-sharing for eligible employees after 1.5 years of service
- Merit pay raises
- A supportive team-based philosophy & environment
- Significant opportunity to advance in the company based on our company's staffing needs.
- Complimentary quarterly and birthday massage
- Applicants must have availability to work evenings.
Our hiring process is as follows:
- First interview
- Second interview/Discovery
- Background check
- Offer
- Training and orientation
Experience: Customer Service: 1 year (Required)
Job Type: Part-time
Pay: From $18.00 per hour
Education: High school or equivalent (Required)
Work Location: One location. Suite #115 Asheville, NC 28801
We are located inside the beautiful Grove Arcade in downtown Asheville!
